Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Dundee Thistle, we're committed to promoting responsible gambling. Betting should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or bet beyond your means.

Age Verification

All betting sites in the UK are legally required to verify that users are aged 18 years or over. If you are under 18, you are not permitted to gamble. Our operators conduct strict age verification checks during account registration and may request proof of age at any time.

If you are under 18 and have accessed a betting site, please speak to a trusted adult or contact GamCare immediately.

Warning Signs of Problem Gambling

Recognise if your gambling may be becoming a problem. Check yourself against these warning signs:

• Chasing losses by gambling more to recover money you've lost
• Gambling with larger amounts of money than planned
• Hiding your gambling from family, friends, or partners
• Neglecting work, study, or personal relationships due to gambling
• Feeling anxious or irritable when trying to reduce or stop gambling
• Borrowing money to gamble or fund previous gambling losses
• Using gambling to cope with stress, anxiety, depression, or other emotions
• Lying about the amount of time or money spent gambling
• Failed attempts to control, cut back, or stop gambling
• Experiencing sleep loss or physical health problems due to gambling

If you recognise any of these signs in yourself or someone else, help is available.

Self-Help Tools & Player Protection Features

Most reputable UK betting operators offer the following responsible gambling tools:

• Deposit Limits: Set a maximum amount you can deposit in a given time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a specified time period
• Betting Limits: Restrict the maximum stake you can place on individual bets
• Reality Checks: Receive regular reminders of how long you've been gambling and how much you've spent
• Time-Out/Cool-Off Period: Take a voluntary break from gambling for a set period (typically 24 hours to 6 weeks)
• Self-Exclusion: Permanently or temporarily exclude yourself from all or specific betting operators

We encourage you to use these tools to maintain control of your gambling. If you need assistance setting up any of these features, contact your betting operator's customer support team.

Support Organisations & Help Resources

If you or someone you know is struggling with gambling, help is available from the following organisations:

United Kingdom

• GamCare – Free confidential support and counselling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous – Peer support meetings across the UK
  Website: www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS-funded treatment service
  Website: www.cnwl.nhs.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counselling: 0800 1372700 & 0800 1372701 (free)

Take Action Today

If you or someone you know is experiencing problems with gambling, please seek help immediately. There is no shame in asking for support – gambling addiction is a recognised health condition, and recovery is possible.

Visit GamCare.org.uk or call 0808 8020 133 to speak with a trained advisor who can provide confidential support.

Remember: You are in control. Gambling should be fun, not a problem.